Frequently Asked Questions (FAQs)

We’ve compiled answers to some of the most common questions our customers ask. If you don’t find what you’re looking for, feel free to contact us — we’re always happy to help!

1. What does CROP ROCKET sell?

We specialize in high-quality flower, vegetable, fruit, and plant seeds for home gardeners, professionals, and plant enthusiasts. All our seeds are non-GMO, fresh, and carefully packed for maximum germination.

2. Are your seeds non-GMO and safe to grow?

Yes! All seeds offered by CROP ROCKET are non-GMO and sourced from trusted growers. They are safe for both home and commercial gardening.

3. Do you ship internationally?

Yes, we ship worldwide! 🌍
However, please note that some countries may have import restrictions on seeds or plant materials. It’s the buyer’s responsibility to check local regulations before ordering.

4. How long does shipping take?

  • USA Orders: 3–7 business days

  • International Orders: 10–20 business days (depending on location and customs clearance)
    You’ll receive a tracking number once your order ships.

5. How can I track my order?

Once your order is shipped, we’ll send you a confirmation email with your tracking number and a link to track it online in real time.

6. What if my seeds arrive damaged or I receive the wrong product?

Please contact us at croprocket@gmail.com within 7 days of delivery and include photos of the damaged or incorrect items. We’ll replace or refund your order promptly.

7. What is your return policy?

We offer a 30-day return policy on unopened, unused products in their original packaging.
For full details, please read our Refund & Return Policy.

8. Can I cancel or change my order after placing it?

If your order hasn’t been shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible at croprocket@gmail.com with your order number.

9. Do you offer wholesale or bulk orders?

Yes, we offer bulk and wholesale seed orders for farms, nurseries, and resellers. Please email us with your requirements, and our team will provide a custom quote.

10. How can I contact customer support?

You can reach us via:
📧 croprocket@gmail.com
📞 +1 (302) 516-3261
Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT -5).

CROP ROCKET LLC
1309 Coffeen Avenue, Ste 1200
Sheridan, Wyoming 82801
🌐 www.croprocket.shop